Test students' ability to design a competency-based performance management system for a multinational technology firm that integrates hybrid work practices, measurable KPIs, and diversity and inclusion objectives. Scope: create a competency framework aligned to strategy and roles; define inclusive assessment and calibration processes for on-site and remote employees; propose SMART KPIs and data collection methods for productivity, collaboration, and D&I impact; specify technology, governance, legal/cultural considerations, feedback and development pathways, and a phased implementation and evaluation plan. Require justification of design choices, sample competency descriptions and KPIs, and measures to ensure fairness across locations and work modes.