Assess learners' ability to identify and analyze communication and workflow breakdowns in cross-functional remote teams, including common causes (tooling gaps, unclear roles, time-zone friction, cultural norms), diagnostic methods (root-cause analysis, communication audits, process mapping), impacts on productivity and morale, and prioritized, actionable remediation strategies (handoff protocols, documentation standards, synchronous/asynchronous balance, escalation paths). Items will use short scenarios and artefacts for analysis and recommendations.